Everything you need to know
Frequently asked questions
Clear answers about how Skizze works — from your first order to your first payout.
Most asked, most useful
If you only have a minute, start here.
Is Skizze free to use?
Signing up is free. Skizze takes a 10% fee only when an order is paid — no subscription, no listing limits.
How does payment protection work?
Funds sit in escrow until you confirm the delivery. If the freelancer disappears or declines, your payment is refunded automatically.
How fast can I start earning?
Same-day. Publish a service right after signup; clients can hire you within minutes. Payouts begin once orders complete.
General
What is Skizze?
Skizze is a freelance marketplace where clients can hire professionals and freelancers can offer their services across 21 categories.
Is Skizze free to use?
Signing up is free for everyone. Clients pay only the service price. Freelancers pay a 10% fee only when they receive payment.
Do I need to be verified?
No verification or approval is needed. You can start browsing, hiring, or offering services immediately after signing up.
For Clients
How do I hire a freelancer?
Browse or search for a service, click "Hire & Pay", and complete the checkout. The freelancer will be notified and can start working.
What if I'm not satisfied with the delivery?
You can request a revision through the order page. If the issue persists, you can open a dispute through our support team.
Can I get a refund?
Yes, in certain cases. See our Refund Policy for details. Refunds are available for unstarted orders, declined orders, and non-delivery.
Can I message a freelancer before hiring?
Yes. Use the "Talk to Freelancer" button on any service page to start a pre-sale conversation in the Inbox.
For Freelancers
How do I become a freelancer?
Go to "Become a Freelancer" in the navigation. If you already have an account, you can activate your freelancer profile from there.
How do I get paid?
Clients pay through Stripe. When you deliver and the client confirms, the payment is released minus the 10% service fee.
Can I set my own prices?
Yes. You have full control over your pricing. There is no minimum or maximum.
How many services can I list?
Unlimited. You can create as many service listings as you want across any category.
Orders & Payments
What payment methods are accepted?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.
What are the order statuses?
Orders go through: Pending → In Progress → Delivered → Completed. They can also be Declined by the freelancer or Cancelled by the client.
Is my payment secure?
Yes. All payments are processed through Stripe, a PCI-compliant payment processor. We never store your card details.
Didn't find your answer?
Our support team replies within 24 hours.