1. Introduction
Skizze ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, password
- Profile information: bio, skills, location, profile photo
- Service listings: titles, descriptions, pricing
- Communications: messages sent through the platform
- Payment information: processed securely through third-party providers
2.2 Information Collected Automatically
- Device information: browser type, operating system, device identifiers
- Usage data: pages visited, features used, timestamps
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide, maintain, and improve the Platform
- Process transactions and send related notifications
- Facilitate communication between clients and freelancers
- Send service updates, security alerts, and support messages
- Detect, prevent, and address fraud and abuse
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Other users: Your public profile, service listings, and reviews are visible to other users
- Service providers: Third-party services that help us operate the Platform (hosting, analytics, payment processing)
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure database storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured format
- Withdraw consent at any time
To exercise these rights, contact us at privacy@skizze.com.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform and updating the "Last updated" date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us at privacy@skizze.com.